Sales Information

Purchase Information

If you have any questions, would like additional photos of an item or are interested in making a purchase, you may reach me using the contact information below. I accept personal checks, money orders or major credit cards, including Mastercard, VISA Amnerican Express and Discover. Credit card payments are made via PayPal (No PayPal account is necessary).

Sales tax will be applied to all items purchased in the state of Tennessee unless the customer has a valid Tennessee resale number.

Contact Information:

Hank Norman
Email: info@decoy-dux.com
Home phone: (865) 458-6186
Cell phone: (423) 404-4708

*If calling, please do so between the hours of 8:00 AM and 8:00 PM Eastern time.

Shipping, Warranty and Return Policies

All purchases will be shipped within two business days of receipt of verified payment. Your purchase will be carefully packed and insured. Shipping and insurance costs are the purchaser's responsibility unless otherwise indicated in the item listing.

Your total satisfaction is guaranteed. If you are unhappy with your purchase for any reason whatsoever, please notify me by email or phone within five business days of receipt. Upon receipt of the item in the same condition as which it was shipped by Decoy-Dux.com, your full purchase price will be refunded, less the costs of shipping and insurance. Returns must be shipped, fully insured, at the purchaser’s expense. After the five business day inspection period, all sales are final unless other arrangements have been agreed to by Decoy-Dux.com.

By making an on-line purchase from Decoy-Dux.com, you are agreeing to the above Shipping, Warranty and Return Policies.

Privacy Statement

At Decoy-Dux.com, your privacy is respected.  All customer information provided is private and secure and will not be provided to any outside party.